Fitbit not syncing

[Nancy Y. (1230897154)]

Anyone else having problems? Getting error message at FitBit.com. Thanks

 

[Cathy B. (1224212482)]

Mine has been ok

 

[Nancy Y. (1230897154)]

Mine has been ok

I decided it was time to upgrade so am doing that. Thanks for response

 

[Cathy B. (1224212482)]

I decided it was time to upgrade so am doing that. Thanks for response

Which one are you upgrading to?

 

[Nancy Y. (1230897154)]

Which one are you upgrading to?

Got the Charge 6 today.

 

[Cathy B. (1224212482)]

Got the Charge 6 today.

Do you like it? I have the Versa 2 and am thinking about my next upgrade

 

[Nancy Y. (1230897154)]

Do you like it? I have the Versa 2 and am thinking about my next upgrade

I got it on sale at Amazon and my first day using it. Not sure it’s giving me all my steps. I’ll post after a few days.

 

[Nancy Y. (1230897154)]

I got it on sale at Amazon and my first day using it. Not sure it’s giving me all my steps. I’ll post after a few days.

This morning it is giving me my steps. I take it off wristbands comes with and put it in Fitbit ankle band with Velcro closure and snaps closed. It only counts steps and no other movement. I started doing that after realized when pushing grocery carts and other activities I wasn’t getting steps. I walk extra aisles at stores to get more steps every day. With bad knees I do 20 minutes at a time and it ads up.

 

[Cathy B. (1224212482)]

I got it on sale at Amazon and my first day using it. Not sure it’s giving me all my steps. I’ll post after a few days.

Definitely let me know. I know it takes a day out two to get used to your stride length, heart rate, etc. But I’d like to know how you like it. What did you upgrade from?

 

[Cathy B. (1224212482)]

This morning it is giving me my steps. I take it off wristbands comes with and put it in Fitbit ankle band with Velcro closure and snaps closed. It only counts steps and no other movement. I started doing that after realized when pushing grocery carts and other activities I wasn’t getting steps. I walk extra aisles at stores to get more steps every day. With bad knees I do 20 minutes at a time and it ads up.

 

[Cathy B. (1224212482)]

That makes a lot of sense. I usually park farther away from the store and get more steps in, do whatever I can to add extra. I have a friend that wears one on her ankle to keep track of steps, she has a different one on her wrist that keeps track of steps as well, but also blood sugar, blood pressure, etc. I can’t remember what it is but it’s not a Fitbit

 

[BECK7 (1843920898)]

Same here. No steps counted after an hour of grocery shopping so I got an ankle band for my Fitbit Flex 2. Much more accurate step count.

 

[Nancy Y. (1230897154)]

So my Charge 6 is very sporadic on recording steps. Cathy B. Might want a different one.

 

[Nancy Y. (1230897154)]

My Chargd 6 is not consistent in steps.

 

[Cathy B. (1224212482)]

I’m sorry to hear that! Is there any way you can exchange it?

 

[Cathy B. (1224212482)]

Becky S. I push the shopping cart with one hand and it counts my steps. The ankle strap would be nice!

 

[Nancy Y. (1230897154)]

I’m sorry to hear that! Is there any way you can exchange it?

I may try.

 

[Cathy B. (1224212482)]

I may try.

I would, Fitbit seems very reasonable every time I’ve spoken with them.